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Most common questions

Our customer service team is available between 9am and 5pm.

Once your order is placed with us we will send you an e-mail confirming an estimated day/timescale when you would expect to receive your goods.

 

Yes you can. The cost of return is your own and the order must be returned to us within 14 days of receipt. It should be sent back packaged as we sent it to you

Therefore the product(s) should be packed within the outer packaging of the air bubbles/protective packaging and outer box to protect the lights on their return journey to us.

Once return has been received, it will be checked and your refund will be processed accordingly. We would always recommend you return the order to us via a tracked courier

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